The IsraelPharm online pharmacy has an “ask the pharmacist” function. It always attracts a lot of attention, so we thought we would put together a list of top 10 questions that we’re asked at the online pharmacy and how our managing pharmacist Saul Kaye answers them. Ordering your prescriptions online for the first time can be daunting and many have questions about new medications. Our customers, new and returning, are reassured by Saul’s fast and personal responses. Some questions relate to the type of medication and some relate to ordering online and from Israel.

1. How safe are drugs from Israel?

Israel has a very stringent drug approval process similar to the FDA, Europe, and Australia. Drugs that have been approved for sale by the Ministry of Health are safe to use and recalls, labeling, instructions etc are rigorously monitored.

2. What is the difference between generic and Brand?

Brand medication is the first version to make it to market and is protected by patents for a number of years. When the patent ends many other manufacturers jump on board and start producing the same mediation under a new name – this is a generic. Generally generics are cheaper than brand but in Israel since the price of medications is set by the Ministry of Health per drug molecule – there is no price advantage to buying a generic.